Our Contact Centre offerings provide multiple solutions under one umbrella -
Inbound Solutions -
- Phone Answering
- Toll-Free Answering
- Virtual Receptionist
- Customer Care
- Interactive Voice Response (IVR)
- Billing Query
- Up-selling / Cross-selling
- Inbound Sales
- Sales Management
- Order Management services
- Claims Processing
- Reservation Booking
- After Sales Support
- Product Information Requests
- Product Recall Management
- Warranty Registration
- Scheduling Sale Demos
- Scheduling Technician Visit
- Event Scheduling
- Charge Back Handling
- Payment Collection
- Job Dispatch
- Helpdesk
- Subscription services
Outbound Solutions -
- Customer Acquisition & Retention
- Telemarketing
- Tele Surveys
- Lead Generation
- End to End Sales
- Sales Verification
- Payment Reminders
- Customer Satisfaction Follow-ups
- Welcome Calls
- Product / Service Promotion
- Computer Assisted Telephone Interviewing (CATI)
- Data Validation
- Database Selling
- Customer Loyalty Programs
Connect with us
We’d love to hear about your current business needs and where you’re headed.